Refund policy

Return & Refund Policy – ROYALIST At ROYALIST, we take pride in offering premium-quality abayas. Your satisfaction is important to us. Please read our Return & Refund Policy carefully before placing an order. Eligibility for Returns We only accept returns in the following cases: The product received is damaged The product is defective The product received is incorrect (wrong size, color, or design) 📌 Returns are not accepted for: Change of mind Size issues (unless we sent the wrong size) Slight color variation due to lighting or screen resolution Used, washed, or altered items Sale or discounted items Return Request Timeframe You must contact us within 48 hours of receiving your order Requests made after 48 hours will not be entertained Condition of Returned Items Item must be unused, unwashed, and in original condition Original tags, packaging, and invoice must be included Any item failing quality check will not be accepted for return How to Request a Return Contact us via WhatsApp/Instagram with: Order number Clear pictures/videos of the issue Our team will review your request If approved, return instructions will be shared 🚚 Return shipping cost will be borne by ROYALIST only if the mistake is from our side. Otherwise, the customer will bear the shipping cost. Refund Policy Once the returned item is received and inspected, we will notify you Approved refunds will be processed within 7–10 working days Refunds are made via: Bank transfer Easypaisa / JazzCash (Cash on Delivery refunds are not available) 💳 Shipping charges are non-refundable Exchange Policy Exchanges are only possible for defective or incorrect items Exchange depends on product availability If the item is out of stock, a refund or store credit will be offered Important Notes ROYALIST reserves the right to accept or reject any return request This policy may be updated without prior notice For further assistance, feel free to contact us. Thank you for shopping with ROYALIST — where elegance meets modesty.